Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills and abilities. But how is an agency to discern between those who are able and those who are not?
CritiCall Testing Software is the 
answer. CritiCall is software that tests dispatcher, calltaker, and telecommunicator applicants for critical skills & abilities necessary for success in today’s complex -- and stressful -- dispatching environment.
CritiCall measures critical skills & abilities in a modern, job-related manner. Don't rely on written tests or outdated products that simulate the dispatcher environment as it existed decades ago. CritiCall skills testing software gives you the power to test the actual skills and multi-tasking abilities necessary for success
One Texas city reported that it cost $88,000 for the recruitment, testing, selection, training, and probationary supervision of a single dispatcher. And yet, too many public-safety agencies have learned the hard way that interviews and written tests are not sufficient to determine whether someone possesses the knowledge, skill, and ability needed to become a successful dispatcher.
CritiCall Testing Software is the answer! Developed by testing experts & validated by over 45 agencies across the US, CritiCall will help your agency to know which applicants possess the skills & abilities necessary for success in the stressful emergency dispatch environment.
CritiCall can help agencies to ...
· Lower their turnover rate
· Decrease their training time
· Test job-related skills
· Measure computer skills
· Save money
· Automate pre-employment testing and much more ...
Visit the CritiCall Dispatcher & Calltaker Testing Software Website.